CONTACT

📬 GET IN TOUCH

Beron Reality exists for those who choose what’s real — and that includes the way we connect.
If you have questions about orders, shipping, exchanges, collaborations, or press inquiries, our team is here to help — simply and honestly.

💌 Customer Support

Email: support@beron-reality.com
Average response time: 24–48 business hours

💡 Always include your order number and a short message subject to help us respond faster.

📲 Contact Us via Instagram

Prefer a faster response?
Send us a direct message on our official Instagram:
👉 @beron_reality

We prioritize messages related to orders, collaborations, or real support inquiries.
Partnership requests should be sent via email to our press contact below.

🧾 Official Information

Brand: Beron Reality
General Email: support@beron-reality.com
Instagram: beron_reality
Website: www.beron-reality.com

🕓 Customer Service Hours

Monday to Friday: 09:00 – 18:00 (GMT+1)
Saturday, Sunday & Public Holidays: Closed

📦 Orders & Deliveries

If your message is about:

• Order status

• Tracking updates

• Defective or damaged items

➡️ Send an email to support@beron-reality.com including:

• Your order number

• Full name

• Brief description of the issue

• Photos/videos (if applicable)

🤝 Collaborations & Media

For collaborations, creative partnerships, and media inquiries:
support@beron-reality.co

Only professional messages will be considered.

🧠 Before You Email Us

Already checked our FAQ page?
Most questions about shipping, delivery times, and returns are answered there — faster and easier.

Last updated: October 7, 2025